1. User Access and Responsibilities
By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations.
2. Product and Service Description
Our website offers a variety of products including Cooking, Dining, Floorcare, Health & Beauty Appliances, Heating & Cooling, Kitchen & Utility, Small Cooking Appliances, Small Kitchen Appliances, Storage, and Utility items. We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions or images are entirely accurate, complete, or current.
3. Order and Payment Terms
We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you agree to pay the total amount specified, including any applicable taxes and shipping fees. Orders are processed within 1-2 business days and shipped via DHL, FedEx, or EMS, depending on the shipping option selected.
- Standard Shipping: $12.95, delivered within 10-15 business days.
- Free Shipping: For orders over $50, delivered within 15-25 business days.
4. Returns and Exchanges
We offer a 15-day return and exchange policy from the date of receipt. To initiate a return or exchange, contact our customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Non-returnable items include Health & Beauty Appliances and used Small Cooking Appliances, unless they are defective.
5. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Tower Store and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.
6. Limitation of Liability
Tower Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the maximum extent permitted by law.
7. Governing Law
These terms and conditions are governed by the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.