Privacy Policy

Introduction

Welcome to Tower Store, your trusted online destination for a wide range of home appliances and utility products. At Tower Store, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

Personal Information: Name, email address, phone number, shipping address, and payment details.
Transaction Information: Details of purchases, order history, and payment methods.
Technical Information: IP address, browser type, operating system, and browsing behavior.
Cookies and Tracking Data: Information collected through cookies and similar technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders, account, and promotional offers.
To improve our website, products, and services.
To prevent fraud and ensure the security of our website.
To comply with legal obligations and enforce our policies.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Storage and Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it. Your data is stored on secure servers, and we use encryption to safeguard your personal and financial information during transmission.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Objection: You can object to the processing of your personal information for certain purposes.
Data Portability: You can request a copy of your personal information in a structured, commonly used format.

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our website. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date.